I’m so happy to have Q3 behind us! It was a beefy three months packed with estate projects that I’m simply amazed that we were able to pack in with some of the personal challenges we endured as a team.
In a quick summary, the major setbacks rank: Billy had a house fire, Sarah broke her collar bone and Jennalynn’s sister died. Yikes! We are like a family so we help each other through as much as we can. We all pitched in to help Billy clean up the damage, we’ve been carpooling with Sarah and taking on more heavy lifting so that she can rest and heal her collar bone, and we’ve been hugging Jennalynn and trying to keep her mind busy.
Needless to say, it’s been a juggling act but I’m always impressed with how we are able to rise to the occasion as a team and adapt. Our service stayed on par and we were able to liquidate a total of 28 estates over the course of July, August, and September. The breakdown is: 11 estate liquidations, 12 private liquidations, 5 estate sales, 2 auto sales, and 49 estate consultations.
We liquidated it by 3pm with the help of the shoppers on our email list!
We ventured to Daly City for a foggy liquidation which was a highlight because it gave us a break from the July heat.
It was a highlight for shoppers who live north on the Peninsula too! I was shocked that we had such a great turnout!
Another favorite estate project was a tiny two bedroom estate in Menlo Park that was PACKED with goodies! The family had tried to empty it with garage sales but didn’t make a dent so I’m glad they called Kuzak’s Closet! No one can attract a crowd like we can!
Shopper piles added up!
And our charity partners greatly appreciated the unsold items that we delivered to them! After the service the family wrote me the nicest note, thanking us for taking the weight off their shoulders and finding new homes for all of their aunt’s treasures, so sweet!
Another empty estate!
We expanded our service areas a bit in July with projects in Aptos and Novato. Aptos was a neat and tidy estate with artwork, tools, and quality furniture. We invited shoppers from our email list to shop and it was a really fun day, I mean who doesn’t want to go to the beach? Novato was a small private liquidation.
My absolute favorite project from July and probably in my top 10 of all time was the jungle estate we organized in Atherton. It was a spectacular estate with AMAZING items inside! It could’ve been an estate sale but the family did not want it to be open to the public so we opted for our private liquidation service. I mean, the carpet alone, wow!
@shopkuzakscloset was on fire for this one. Shoppers snagged each and every listing, many people wanted to buy something just so they could come to see the house and who can blame them!
It was a house that I wish I could’ve spent more time in, two days was not enough!
The last estate highlight for July was a fun private liquidation at an Eichler in Palo Alto that was packed with beautiful antiques and collectibles. We were able to offer some amazing pottery and clocks along with furniture and rugs on @shopkuzakscloset.
At the end of the service the client came back to check on the house and it was good timing because I wanted to review a handful of items i.e. paperwork for shredding, photos, and old passports with her. When I explained that we found these items at the estate she said “no shit, I left them here so you could get rid of them.” You can picture her saying this to me waving her cane at 5 feet 4 inches tall, 90 pounds, 94 years old, etc.. I followed up by asking her if she would like us to shred the items and she said “I don’t care what you do with them, throw them in the street if you want to!” So now, forever I will drive by her estate which was on the very popular Louis Road in Palo Alto and giggle to myself hearing her say, “just throw them in the street if you want to”, ha!
Well, that’s July! Good old Julian sneaking in a nap after the end of a long day, I feel ya kid!
August was TOO busy with 11 estates organized, three of them being estate sales which is pretty crazy considering how much extra work they are for us with the setup, pricing, marketing, and cleanup. The first estate was a beautiful hillside Los Gatos estate. There was extremely limited parking so we took a risk and still offered it as an estate sale to the client, asking shoppers to park downtown and walk a half mile up the hill and it worked! Shoppers loved the cardio challenge and we loved seeing their smiling faces coming up the hill!
Our second estate sale of the month was in Palo Alto right across the street from Shirley’s house. I was hoping it would be good enough to be an estate sale and that the timing would be right because that would give us at least 4 working days to be across the street from her. Lucky for me, it was! The house was a time capsule that remained unchanged since the 1950s. After the service was complete I received this email from the client…
“Thank you and your team for doing such a professional and efficient job. I did not expect the sales to amount to that much, and I am a bit amazed that you could clean the whole place out for such a reasonable price. I will definitely recommend you to others.”
Makes it all worth it!
We organized ten estates in September but the number that stands out to me is 25, that is the number of consultations we had. I am now scheduling consultation days so that I can meet 8+ families in a single day and get the schedule ironed out at once. It has saved me a lot of running from projects to meeting and also has helped me from over scheduling projects. With Sarah’s broken collar bone it’s been even more important for me to stay at a project from start to finish so I can help with the listing, managing, and driving donations.