How do I find out about upcoming sales?

A weekly calendar of events is sent out at 8am on Sunday mornings. You can sign up for our email list on our website. We also share weekly sale schedules in our Instagram stories @shopkuzakscloset and @kuzakscloset.

Are all of your sales online?

Yes, our private liquidation service is our exclusive service. We primarily sell items on the Kuzak’s Cloest app, we use Instagram stories and posts to promote items for sale and list items for smaller estates.

Can I use the Kuzak's Closet app and Instagram on my computer to make a purchase or do I need to use Instagram on my cell phone?

The Kuzak’s Closet app and Instagram need to be installed on a mobile device (phone or tablet).

Can I call or email you to make a purchase?

All purchases need to be processed through the Kuzak’s Closet app or direct message @shopkuzakscloset. If you are having trouble downloading, registering, or processing a purchase please do not hestiate to contact us. 

What if I want to see the item in person before I decide to make a purchase?

The main goal of our private liquidation service is to empty the estate efficiently while recouping as much value as we can for the family we are working for. This means that we don’t have the flexibility to put items on hold for shoppers who aren’t sure they want to make a purchase. We understand that online shopping isn’t for everyone.

How do I pay?
We accept cash, check, and electronic payments through Zelle.
Where do I pick up?
Once you’ve confirmed a pickup time on Instagram, we will send you the address of the estate and you can come pick up your item!
If I can’t pick up the item during the listed pickup time in the post can I pick it up at your office at a later date?

Because of the structure and timeline of our liquidation model, all items need to be picked up from the estate during the given time frame.

Do you take offers on the items listed?

All prices listed are firm.

Are the items listed from a new estate or from an estate you’ve already had a sale at?

We never move items from one estate to another. At the end of a project, every item from that estate has been sold or processed for donation, recycling, or trash.

When I look at the @shopkuzakscloset items most are listed sold before I have a chance to message, how can I be notified when you are posting?
Items sell quickly so it is best to make sure you are following both @kuzakscloset and @shopkuzakscloset and have notification alerts set to let you know when new items are posted.
Do you make money on the Ads on Instagram?
No, the ads that you may see when using Instagram during one of our private liquidation sales are a benefit to Instagram only, we do not benefit from those ads.
What happens to the items that don’t sell?

99% of items that we list on the Kuzak’s Closet app and @shopkuzakcloset sell. In addition to items that are sold we also process items for donation, trash, recycling, hazardous waste, and shredding. Our last resort is trash and we are committed to only throwing away items that are indeed trash.

What happens if I don’t pick up?

If you fail to pick up your item(s) you will lose your opportunity to shop at future online sales.

Will you help me load my purchase?

Yes, if you would like help loading furniture or bulky items we will bring them to your car and load you up. We ask that you use measurements to determine if it will fit in your vehicle, if you ask “will this fit in my car” the honest answer is that we do not know what car you have. Also, bring blankets and rope/bungies if you need them. If you are buying small items they will be placed on a table for curbside pickup. It is your responsibility to bring boxes/wrapping for those items.

Can I send a moving company or Lugg to pick up for me?

ABSOLUTELY! We love Lugg and shoppers take advantage of their wonderful service at each estate. You will not need to be present at pickup, we will manage the crew and make sure your items are loaded up and safely sent to your home.

When is your next one?
This is by far the most popular question we are asked and trust us, the next one is always just around the corner!
I have a few items at my home that I’d like to sell, can you pick them up and sell them for me?

We do not offer solutions for partial estate liquidation because we don’t have or want a secondary location to sell items out of and we do not mix estates. Our private liquidation model is based on a total liquidation, leaving the estate empty and broom swept by the end.